Article number
000004063
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

Site pairing was not working from a 7.0 ZVM to a new 7.5 ZVM

Viewed 263 times

Root Cause

Cause - In 7.5 No backward compatibility with the old paring method and on a new pairing request 
a token must now include.

or more look for "Pairing" on the Release Notes for Zerto 7.5:
http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20Release%20Notes.pdf?cb=1573832115
 

Symptoms

In 7.5 No backward compatibility with the old paring method and on a new pairing request 
a token must now include.

Solution

For that customer the chosen was:
- Install 7.0 on the new site.
- Pair the remote site