Site pairing was not working from a 7.0 ZVM to a new 7.5 ZVM

KB Number:
000002365

Symptoms:
In 7.5 No backward compatibility with the old paring method and on a new pairing request 
a token must now include.

Cause:
Cause - In 7.5 No backward compatibility with the old paring method and on a new pairing request 
a token must now include.

or more look for "Pairing" on the Release Notes for Zerto 7.5:
http://s3.amazonaws.com/zertodownload_docs/Latest/Zerto%20Virtual%20Replication%20Release%20Notes.pdf?cb=1573832115
 

Solution:

For that customer the chosen was:
- Install 7.0 on the new site.
- Pair the remote site

 


Affected Versions:
7.0, 7.5

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