Remove/re-install vCenter client plug-in

KB Number:
000001341

Symptoms:
If the Zerto plugin for the vCenter client is not working correctly, it may need to be reinstalled.

Solution:

1. Navigate to https://[vCenter IP]/mob/?moid=ExtensionManager
2. Log in with vCenter administrator account
3. Under 'Methods', click 'UnregisterExtension'
4. On the 'extensionKey' parameter, enter a value of "com.zerto.plugin" (without quotes)
5. Click "Invoke Method"
6. Once method is invoked, refresh ExtensionManager page, verify Zerto plugin is no longer visible in the list
7. On the ZVM, open the Zerto Diagnostics utility
8. Select 'Reconfigure Zerto Virtual Manager', and follow the prompts to re-configure Zerto, which will re-insert the plugin.


Affected Versions:
All

Hypervisor:
vCenter

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