Article number
000004250
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

Post DR operation, VM fails to boot due to device boot dependency

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Root Cause

Some vendors, offer applications as a whole VM package, which you simply deploy in your virtual environment.
Those VMs tend to be modified specifically for the applications and include boot dependencies that are encountered after a recovery operation.
 
For example, IBM’s WebSeal, is an appliance deployed as-is, and it’s kernel was modified by IBM, to look for a CD-ROM attached to the VM, while booting.
In the absence of this CDROM, WebSeal’s boot fails, and recovering this machine will always result in a failed to boot recovered VM because Zerto Virtual Replication, does not support attached devices, such as CD-ROM and USB.
 

Symptoms

Recovered VMs do not boot successfully after a recovery operation (test failover/live failover/move)

Solution

If the VM protected by Zerto Virtual Replication has a boot dependency for devices such as CD-ROM, Zerto recommends writing a post-script that, post recovery, will attach the device to the machine. For example, in the case of WebSeal, write a post-script that, post recovery, attaches an empty IDE CD-ROM device.
 

For more information regarding running pre- and post-recovery scripts, refer to Running Scripts Before or After Recovering a VPG in the Zerto Virtual Replication documentation.