Article number
000003524
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

How to perform ZVM Log Collection with Zerto Virtual Replication

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Summary

While using Zerto Virtual Replication, an administrator may need to gather logs for support analysis, while the Zerto Virtual Manager service is not behaving normally.  
In this instance, the administrator can gather local Zerto Virtual Manager logs via the Zerto Diagnostics utility for analysis.  
This article explains the procedure for doing so.

 

Steps

To gather local Zerto Virtual Manager logs via Zerto Virtual Replication Diagnostics, follow these steps:
  1. On the machine running Zerto Virtual Replication, go to Start > All Programs > Zerto Virtual Replication > Zerto Diagnostics.
  2. Select Local Zerto Virtual Manager diagnostics, then click Next.
  3. Local Collection Confirmation dialog box appears - click Yes.
  4. In the Select Destinations screen, you may select a specific local destination where the log bundle will be generated. Once these choices are made, click Collect.
  5. The logs are gathered and combined into an archive.
** The bundle is also stored at the local destination and can be manually uploaded to Zerto**