Article number
000004011
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

How To Uninstall ZVR

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Summary

This would only be done based on a Support need or customer request.  

The main reason from a Support/troubleshooting perspective is if the installation of Zerto became corrupted to the point that it interferes with or impedes troubleshooting.  That would warrant uninstalling and reinstalling.  From a customer perspective the main reasons would be after completing a POC, reinstalling Zerto from scratch, or terminating use of Zerto in a given environment.  

Zerto Support should be contacted if there are any questions and/or concerns if ZVR needs to be uninstalled.

Steps

To uninstall ZVR, follow the below steps:

  1. Open Sites tab and confirm if there is a site paired or if this is a self-replication setup with 1 ZVM.

  2. If multiple sites, select the site, click Unpair, and there will be a dialogue box that will prompt the user if the recovery disks should be kept. This will unpair the sites, delete all VPGs, and destroy all recovery/journal disks if chosen to do so.  

  3. If this is a self-replication setup with 1 ZVM, select the VPG(s) listed and click "Delete."  There will be a dialogue box that will prompt the user if the recovery disks should be kept or not.

  4. Uninstall all VRAs from the/each ZVM GUI by clicking Setup, select the Trash icon next to the VRA or select the VRA itself -> More -> Uninstall.

  5. Uninstall Zerto on the ZVM like you would any Windows Program. The vSphere Plugin will be automatically removed.

    Note: In the case of a ZCA, there are no VRAs to uninstall. Follow the same steps as above but ignore the VRA uninstall step.