There are scenarios where you will have to collect VRA logs manually from the VRA itself.

Starting in 7.0, the VRA login no longer accepts a password by default and requires the private key to obtain access.

1. Open the WinSCP
2. Enter the VRA IP on the hostname field
3. User name: root 
4. Click on Advance
5. Choose the private key file under SSH Authentication
6. The private key path is C:\Program Files\Zerto\Zerto Virtual Replication\Secrets\ssh.ppk

NOTE: Only administrator accounts can see the "Secrets" folder mentioned above.

7. Press OK
8. Press Login.