Article number
000003320
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

How To Manually Collect VRA Logs For ZVR 7.0 And Above Using A Private Key

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Summary

There are scenarios where you will have to collect VRA logs manually from the VRA itself.

Starting in 7.0, the VRA login no longer accepts a password by default and requires the private key to obtain access.

Steps

1. Open the WinSCP
2. Enter the VRA IP on the hostname field
3. User name: root 
4. Click on Advance
5. Choose the private key file under SSH Authentication
6. The private key path is C:Program FilesZertoZerto Virtual ReplicationSecretsssh.ppk

NOTE: Only administrator accounts can see the "Secrets" folder mentioned above.

7. Press OK

8. Press Login.