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Target Hypervisor

How to Confirm/Change External ZVM SQL Database Credentials

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This request can come when the external DB credentials (IP, username, and password) are changed or for administration purposes. Customers may want to know how to validate that the ZVM's external database credentials are correct.


To confirm/change the credentials that the ZVM uses to access the External SQL Database, follow the steps below:

  1. RDP and login to the ZVM VM.

  2. Open the Start menu.

  3. Look for the Zerto Diagnostics Tool.

  4. Select the "Change SQL Server credentials" option.

    1. Note: If you are using the embedded ZVM DB, this option will be greyed out.

  5. Click Next.

  6. This page should show you the current details regarding the External SQL Database.

  7. Follow the on-screen instructions to change the needed credentials if needed.