Article number
000004076
Affected Versions
All
Source Hypervisor
AWS
Target Hypervisor
All
Failover To AWS Failed With Error ‘Conversion Task Limit (5) Exceeded’
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Summary
There is a limitation in AWS when performing ZImport for Data Volumes and AWS Import import methods.
Zerto cannot control this limit directly. Customer performs a Failover to AWS which fails with error:
Conversion Task Limit (5) Exceeded
Zerto cannot control this limit directly. Customer performs a Failover to AWS which fails with error:
Conversion Task Limit (5) Exceeded
Steps
There are two options to avoid this limitation:
1] Administrator requests AWS Support to increase the limit on the number of current conversion tasks from 5 to a higher number which matches their needs.
2] Administrator can switch to ZImport for All Volumes import method which does not utilize the AWS Import APIs at all which avoids the conversion task limitation entirely.
NOTE: If using ZImport For All Volumes, ensure Zerto Tools for Windows and/or Zerto Tools for Linux are executed on all protected VMs in said VPG ahead of next Failover attempt.
1] Administrator requests AWS Support to increase the limit on the number of current conversion tasks from 5 to a higher number which matches their needs.
2] Administrator can switch to ZImport for All Volumes import method which does not utilize the AWS Import APIs at all which avoids the conversion task limitation entirely.
NOTE: If using ZImport For All Volumes, ensure Zerto Tools for Windows and/or Zerto Tools for Linux are executed on all protected VMs in said VPG ahead of next Failover attempt.