“Failed extracting reflection for vApp template” alert

KB Number:
000001350

Symptoms:
The following alert has been activated: "Failed extracting reflection for vApp template".

Cause:
 Zerto gathers reflection for an object (vApp template) that was removed from vCD, but is still within Zerto reflection.

Solution:

Please note that this alert is regarding a vApp template (and not an actual vApp) which is not related to protection via Zerto, therefore it has no impact on the replication.
It is a known issue that these alerts regarding vApp templates can appear in the GUI from time to time.
This behavior has been improved in Zerto version 5.0U2 and above. 

At this time, these alerts can be acknowledged as there is no user impact. 


Affected Versions:
Lower than 5.0U2

Hypervisor:
Replication to vCD

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