Excluding The ZVR Folder From Antivirus Scanning

KB Number:
000001493

Symptoms:
Scanning of the ZVR folder can cause ZVM.sdf (Database) corruption if actively scanned.

** Actively scanning with antivirus software could quarantine the ZVM.sdf as a possible threat to the system**

Cause:
There is a file sharing violation. A different process might be using the file C:\Program Files \Zerto\Zerto Virtual Replication\Zvm.sdf 

 

Solution:

There are many selections for antivirus software on the market today.  Please determine the antivirus software specific to your environment and refer to their guide on how to exclude a file or folder from antivirus scanning.


Affected Versions:
All

Hypervisor:
All

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