Article number
Affected Versions
Source Hypervisor
Target Hypervisor

Error: “Vim25Api.FileAlreadyExists” when Attempting to Create a VPG

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An administrator may see a FileAlreadyExists error when attempting to create a new VPG.

Root Cause

When the protected VM has a moref ID beyond 6 digits, it would take the first 6 digits of the protected VM moref to fill the recovery path (the hyphen is dropped). The recovery path is designed to separate the recovery volumes for different protected VMs. If the protected VM's moref exceeds 6 digits and the name of the vmdk happen to be the same, then directory listing will appear to be the same for two different disks.


VPG creation fails with error:

Failed applying configuration to VM (ID vm-xxxxxxx) Message: Cannot complete the operation because the file or folder [Datastore] Z-VRA/***/vmxxxxxx/template.vmdk already exists. Fault: Vim25Api.FileAlreadyExists


Kindly engage Zerto Support to assist with a configuration change to resolve this issue.