Article number
000004229
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
Azure

Error: “The Number Of Cores For The Protected VM Is Higher Than The Max Number Of Cores Supported By The Selected Instance Size” when Creating a VPG to Azure

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Summary

An administrator may experience a VPG creation fail to Azure if the number of cores required by the protected VM is higher than that of the Max Cores assigned to the desired instance size in Azure.

Root Cause

During the VPG creation, the ZVM will validate if the number of cores for the protected VM is supported by the recovery instance selected in Azure. The recovery instance is defined by the "Instance Family" and the "Instance Size" in the Recovery Settings.

If the number of cores for the protected VM is higher than the max number of cores that are supported by the instance size selected, an error message will be received and the VPG creation wizard will fail.

Symptoms

When creating a VPG replicating to Azure, the VPG creation wizard fails and the error message below is received:

The number of cores for the protected VM is higher than the max number of cores that are supported by the instance size selected.

Solution

To workaround this issue, a different instance size should be selected for use in Azure at the VPG configuration level so that the instance size can support the required amount of cores assigned to the protected VM.

If there are still issues with this validation failure and the number of cores in the VM is below the Max Core count for the instance size selected, kindly engage Zerto Support for further assistance.