Article number
000003900
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

Error: “Failed To Create Path (Pathname)” when Creating ExaGrid NFS Repository for LTR

Viewed 76 times

Summary

An administrator when trying to setup an ExaGrid Repository may receive an error from the Zerto GUI.

Root Cause

By default, Exagrid uses NFSv4 when using the directory path "<serverIPaddress>:/<NFS Directory>"

Per theĀ Interoperability Matrix, Zerto currently only supports NFSv3 for LTR Repository use.

Symptoms

When creating a repository for LTR use in the Zerto GUI where the target is an ExaGrid NFS share, Zerto returns with error:

Failed to create path (pathname)

Additionally, the administrator has white-listed all Recovery VRA and Recovery ZVM IP addresses in the ExaGrid NFS share setup.

Solution

To workaround this issue, follow the steps below:

  1. When going through the "New Repository" wizard in the Zerto GUI, fill out the form as normal until you reach the Location/Path field.

  2. Force the NFS share to be attached as version 3 by adding prefix "/home1/shares/" ahead of the actual NFS share location. For example:

    1. <serverIPaddress>:/home1/shares/<NFS Directory>

  3. Continue forward with the New Repository wizard and the Repository should attach without issue.