Article number
000003820
Affected Versions
All
Source Hypervisor
Hyper-V
Target Hypervisor
Hyper-V

Error: “Cannot detect current SCVMM version. Please restart ZVM service” when Running Reconfigure on a ZVM which Monitors an SCVMM Environment

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Summary

An administrator my receive an error when trying to reconfigure a ZVM being managed by an SCVMM.

Root Cause

This all relates to the sign in and authentication process. We set it to 1, Negotiation, the simplest and least secure method. The default for Zerto is 25, which adds Signing and Sealing to the authentication. Something connected to AD appears to be getting in the way of one of those processes.

You can gather further info
here.

Symptoms

The below error message is reported when trying to perform a reconfigure on a ZVM that is managing an SCVMM environment:

User-added image

Solution

To resolve this issue, kindly engage Zerto Support to provide a configuration change.