Error: “An error has occured during vib ‘SSHKeyAppendVib’ installation” When Installing a VRA
Viewed 169 times
An administrator experiences a VRA installation error regarding SSHKeyAppendVib.
By default, ZVR uses vSphere Installation Bundle (VIB) to interact with the host during a VRA install.
For more information on VIB, please see article 'Using Zerto VIB instead of host root password'.
There are two known causes where VIB usage fails:
Not enough free space on /tmp on the ESXi host where the VRA is being installed.
Datacenter name in vSphere has a space in it and Zerto version is lower than 6.5 Update 4.
When installing a VRA, the following error is seen in the GUI:
An error has occurred during vib 'SSHKeyAppendVib' installation
Follow the below steps to workaround the issue:
- Upgrade Zerto to 6.5 Update 4 or higher.
- During the VRA install, use host root credentials by checking the 'Use credentials to connect to host' checkbox in the Install Dialog window.
- If the issue persists after this, check the host /tmp directory for free space. Remove files as needed to create free space on the host's /tmp directory.