Changes to Hyper-V VM’s not shown in Zerto

KB Number:
000001424

Symptoms:
When making changes to VMs in the Hyper-V manager, some changes, such as added disks, may not appear in Zerto Virtual Replication. Specifically, when creating a new Virtual Protection Group with this VM, or editing an existing VPG that contains the VM, new disks may not appear.

Cause:
Because Zerto Virtual Replication integrates with the System Center Virtual Machine Manager (SCVMM), any changes made through the Hyper-V manager will not show up in ZVR until the changes have been registered in SCVMM. 

Solution:

To make sure the newest changes are registered in SCVMM, it's recommended to refresh the Hyper-V host and Virtual Machines in the SCVMM console after making any changes to VM configurations from the Hyper-V manager. To do this, right-click the host in SCVMM, and use the 'Refresh Virtual Machines' option. 
SCVMM Refresh Virtual Machines
Alternatively, SCVMM should automatically refresh this information every 24 hours.


Affected Versions:
4.0+

Hypervisor:
SCVMM

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