Article number
000003434
Affected Versions
All
Source Hypervisor
All
Target Hypervisor
All

Cannot login to the Zerto website getting times out in the browser.

Viewed 210 times

Root Cause

We can see that the VC credentials are incorrect - the Vcenter user password was changed
and it is also not possible to login withe that user to the Vcenter.

Symptoms

- The user cannot login to the Zerto website getting a times out in the browser.
- that same results when connecting from the ZVM itself to the Zerto website.
- The ZVM in that state is responding by telnet on port 9669

Solution

The Vcenter user password/ credentials  was reverted.