Article number
000003314
Affected Versions
All
Source Hypervisor
AWS
BITSAdmin Transient Error Seen During Zerto Tools For Windows Script Execution While Downloading PV Driver
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Root Cause
The API used to download the PV Driver (BITSAdmin) is deprecated and may fail to download the driver automatically.
Symptoms
During the AWS PV Driver download portion of the Zerto Tools for Windows script execution, the following transient error is seen:
Solution
Workaround
1] Download the AWS PV Driver manually from here.
2] Place the AWS PV Driver in C:/ProgramData/ZertoTools/Platform/AWS/Zerto-PvDriver/
NOTE: You may need to create the folder "Zerto-PvDriver". Please ensure it is spelled/punctuated exactly as written above.
3] Run the Zerto Tools.bat file once more with the "-v" option to validate all is well and then move forward with your Failover/Move as desired. In case of a Failover, ensure a checkpoint is selected which has a timestamp from after the validation succeeded to ensure Zerto Tools is ready to go.
1] Download the AWS PV Driver manually from here.
2] Place the AWS PV Driver in C:/ProgramData/ZertoTools/Platform/AWS/Zerto-PvDriver/
NOTE: You may need to create the folder "Zerto-PvDriver". Please ensure it is spelled/punctuated exactly as written above.
3] Run the Zerto Tools.bat file once more with the "-v" option to validate all is well and then move forward with your Failover/Move as desired. In case of a Failover, ensure a checkpoint is selected which has a timestamp from after the validation succeeded to ensure Zerto Tools is ready to go.