After upgrading Zerto – VRAs on VMware are not connected to the ZVM

KB Number:

After upgrading Zerto to version 7 U2P2 and upgrading the VRAs one out of 3 VRAs on VMware are not connected.
We have verified network communications between the Zerto manager and the VRA and rebooted both with no luck.

The error os on one of the Protected-VRA and started during the VRA upgrade failure
From the VRA logs I can see that error "SCSI IO failed descriptor" and that the VRA is in a "Red state".
It was detected that no space was available on the datastore during the VRA installation attempt


Migrate the protected VMs to a working host with a working VRA for providing a fast relief.
Add the needed space on the datastore for a fresh installation of the problematic VRA.
Validate that that the ESX Host is exposed to the data datastore.
uninstalling and reinstalling the VRA.

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