• Support Q & A
    • upgrading Zerto

      Posted on behalf of Valentine B. ================================ I am planning to upgrade zerto from version 5.5 update 1 to 7.5. The vm who is installed the version 5.5. is windows 2008 r2, so i want to install new Zerto version in two new windows 2016 servers. So what do you advise to do to not […]

    • People: 2
      Replies: 1
    • September 24, 2019
    • Zerto Upgrade

      We are currently on Version 6.0 update 1 Build 060103307 and I would like to know the upgrade path? Also we have purchased a new enterprise license and I am assuming that I have to upgrade the version before upgrading the license?

    • People: 2
      Replies: 1
    • September 24, 2019
    • Protected site journal storage considerations

      Hi. During a regular VPG life cycle, we need to make sure journal sizes are within the target site limits. Once we do real failover, does the journals are kept? Or is removed after we commit the failover?   Other question apply to the failback, does our protected site storage need to have enough space […]

    • People: 2
      Replies: 1
    • September 23, 2019
    • Zerto 7 question

      We are currently on 6.5u4 and we are starting to plan for upgrade to 7.0. If I am not mistaken there are specific ports that need to be opened for Zerto 7 as the billing model has changed.

    • People: 3
      Replies: 4
    • September 20, 2019
    • vCenter Server and Zerto Virtual Manager

      We plan to hot storage-vmotion our vCenter Server at our Protected Site to another ESXi cluster within the same site.  Please confirm whether or not this will cause any issues with Zerto and if so, how to resolve the issue/s.

    • People: 3
      Replies: 3
    • September 19, 2019
    • Journal Data

      If I reduce the number of journal checkpoints for example from 3 days to 1 day would this reduce the Journal size? or because the Journal volumes are VMDK’s is this not possible?

    • People: 2
      Replies: 1
    • September 19, 2019
    • Journal Datastore

      Browsing the files located on the datastores that we use as Journal locations for our protected/critical VMs (under “ZeRTO volumes” folder), I noticed that on one of the Journal locations, the “…_log_volume.vmdk” virtual disks have the latest modified dates 9/9/2019 and other virtual disks have modified dates 2/5/2019 and earlier.  There are no VMDK files […]

    • People: 2
      Replies: 1
    • September 19, 2019
    • Backing up VRAs

      Posting this topic on behalf of Lauren.V We utilize a third-party application, Netbackup, to back up our virtual machines. We wanted to ask if this is required for our VRAs, as we did observe several backup jobs failed last night when they attempted to back up the VRAs. Thank you.

    • People: 2
      Replies: 1
    • September 18, 2019
    • Zerto & Cisco Hyperflex – Karmen Griggs

      We are purchasing a cisco hypeflex and will have stretched esxi clusters between 2 sites. We still need to use zerto to replicate the data to a 3rd site. Is there any considerations we need to be aware of using zerto to replicate vms in a stretched cluster or on an HCI solution? I couldn’t […]

    • People: 2
      Replies: 1
    • September 18, 2019
    • Zerto Failover not removing Guest after commit

      Hi, I created a VRA on my management Virtual Center Cluster to migrate / fail over a server to my production Virtual Centre. the fail over succeeded and i committed the change however, the original server was not removed from inventory on the Management cluster. This caused the migrated server to drop off the domain. […]

    • People: 2
      Replies: 1
    • September 18, 2019
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