• This forum has 877 topics, 1,634 replies, and was last updated April 9, 2024 by Harriet A.
    • Support Q & A
    • email alert setting

      we just updated to 7.5 and i am getting a large number of alert emails from zerto. is there a way to set it to only send an email for a specific alert every 15 or 20 minutes instead of every few minutes. Because right now i think that is what its doing.

    • People: 2
      Replies: 1
    • October 1, 2019
    • Support status quer

      Can you advise what the roadmap is for support of the following VMware features, please? vVols Virtual NVMe Thanks, Adam.

    • People: 2
      Replies: 1
    • October 1, 2019
    • Offsite Clone

      Hi Replication is occuring between two sites – Zerto v6.5 and v7. I would like to understand how offsite clone works…. in more detail.. ie where and how it builds the Clone from… etc.. Does it clone from the recovery side? If you want to send me to an article then great, but I have […]

    • People: 2
      Replies: 1
    • September 27, 2019
    • Upgrade to Server 2016

      The server that Zerto is currently running on is 2008R2 and we need to upgrade to 2016. How do we do this without loosing the Zerto install and configuration?

    • People: 2
      Replies: 1
    • September 26, 2019
    • Snapshot replication

      Posting this on behalf of  Dimitris.T Dear support, a colleague is going to upgrade an application and needs to take a snapshot for security reason. i can understand that if the process run smoothly i just have to delete the snapshot and zerto will be fine. BUT if he has to move/return to the snapshot, […]

    • People: 3
      Replies: 3
    • September 26, 2019
    • vSphere Plugin uninstall

      Posting this on behalf of David.Y Can the vSphere Plugin be removed by some other method than uninstalling the ZVM from the Windows server? (KB000001497)  

    • People: 4
      Replies: 4
    • September 26, 2019
    • Zorg Resources from non-vCD Manasged Clusters

      Hello, This is just a question to confirm whether or not this is supported, or is in future releases. We have a VPG replicating from vCenter into vCD which works fine, however we’re getting some outside of ZORG errors. The source vCenter does have some of its clusters managed by a vCloud Director instance, however […]

    • People: 4
      Replies: 3
    • September 26, 2019
    • How to Enable LTR

      Hey guys, I’ve setup an Azure Databox Gateway that we would like to couple with LTR to test, but I’m not able to find the way to enable LTR. Is a new site required for this? It looks like LTR is just disabled at a higher level than the VPG’s. Please let me know Cheers […]

    • People: 4
      Replies: 4
    • September 26, 2019
    • Upgrade version 6.0 to 6.5 U4 Fails

      “Upgrade Failed The Installer failed to upgrade Zerto Virtual Manager on this compter. Package: Zerto Virtual Replication Error: Service ‘Zerto Virtual Manager’ (ZertoZvm) could not be installed. Verify that you have sufficient privileges to install system services.” I have used an account with local administrator access and log on as a service right. Any ideas […]

    • People: 2
      Replies: 1
    • September 26, 2019
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