Disaster Recovery for Healthcare

By Shannon Snowden, Zerto’s Sr. Technical Marketing Architect

We frequently see articles and analysis showing the cost of downtime and how important it is to have a good disaster recovery plan. While downtime is costly to any business, downtime in a healthcare facility can be costly at a completely different level.

By far, the most stressful server migration projects I performed were healthcare-related applications. In my case, we were converting MEDITECH from physical servers to virtual machines and adding new storage arrays to replace end-of-life hardware. What made the migrations so stressful was the knowledge that there was a patient was at the other end whose life could be substantially impacted — not just an email box or some sales guy’s Powerpoint slides. Email and sales presentations are important, but they don’t compare to ensuring the patient treatment tracking data is accurate and available.

At the completion of our migration projects, MEDITECH was highly available, more resilient and was down less since it was running as virtual machines in a cluster. However, they still depended on tape for disaster recovery. The time it takes for restoring from backup tape is unacceptable given there is a better, and far less impactful to the caregivers option.

In fact, not only are Zerto customers no longer depending on backups for a single site disaster, Zerto customers are able to survive and recover even if both the primary and recovery sites are lost, even if one site is VMware-based and the other is Hyper-V. By leveraging Zerto’s Offsite Backup capability, the protection groups of virtual machines are archived to a third or even a fourth site, such as a cloud service provider or AWS, and can be recovered to any Zerto Virtual Manager.

Zerto-Two-Site-Disaster-RecoveryBecause of our proven track record of successfully protecting data and growing supported platform flexibility, we are seeing unprecedented interest from healthcare providers. They know they need to be able to do better than restoring from backups in case of a disaster. Being able to restore from a complete site disaster in minutes instead of hours is compelling, and recovering the applications and patient data from a two-site disaster is too important to ignore.

In an upcoming Webinar, we have a compelling Case Study that discusses how Zerto is protecting Allscripts and positions Liverpool Heart and Chest Hospital to have very little downtime, even if they have a major outage at one of their sites.

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